Amazing hospitality, I’ve discovered, truly starts from the very top- so it’s no surprise that the Windham Hill Inn, with sophisticated veteran Katja Matthews at the helm, is one of the most luxurious, pampering and elegant destinations in the Northeast. As the innkeeper, Matthews oversees everything from the day to day operations to the nightly dinner menus to the small romantic decorations that adorn the 21 guest rooms and suites. Her thoughtfulness, attention to detail and natural warmth creates a personal and intimate experience for every guest. Matthews is so memorable, in fact, that many visitors who review the property make a special point of calling out her graciousness in their comments. It is certainly no surprise that under Matthew’s leadership, the Windham Hill Inn joined the ultra prestigious Relais & Chateaux association in 2009. As someone with the goal of visiting every Relais & Chateaux property in the world (they are certainly some of the most beautiful places I’ve ever seen), I made a point to check into the Windham Hill Inn for a night last December.